Lai Lai centralized WhatsApp and Instagram with Reach Tools to eliminate lost messages and duplicate orders. With automation and real-time supervision, it achieved an 88.5% response rate and managed more than 1.3 million messages.
Somit eliminated information loss and lack of supervision by centralizing conversations from 12 brokers into a single platform. With Reach Tools, traceability increased from 70% to 100%, and operational risk was reduced to 0%.
With Reach Tools, Molvu activated the official WhatsApp Business API and centralized its digital channels. Through automation, standardized replies, and integrated payment links, the company increased transactions by 50.5% in one year and improved the customer experience.
Sophos has long been a cultural hub in Guatemala, offering more than just books—it’s a place where passionate readers gather, cultural events take place, and a cozy café serves as a community cornerstone
Recognizing the changing dynamics of e-commerce and consumer preferences, Unispice sought to innovate beyond traditional online shopping. They partnered with Reach to harness the power of conversational commerce through WhatsApp
Mitur Guatemala, through its Hoteles de Guate platform, has significantly transformed its booking and payment processes with the implementation of the Reach platform. This innovative tool has streamlined the ability to efficiently serve international clients