How Can My Business Sell and Serve Customers via WhatsApp?

Reach Tools, the conversational commerce platform for Latin American retailers, allows you to share your product catalog directly in WhatsApp and close the sale without the customer leaving the chat.

What can you do with Reach Tools?

• Send your full catalog via WhatsApp or social media in real time, without needing API or technical teams.
• Automate replies to FAQs (pricing, availability, payment methods) with bots or live agents.
• Receive payments through a smart payment link inside the chat.
• Connect Shopify, WooCommerce, or Magento to sync inventory automatically.
• Track sales, abandoned carts, and campaign performance from one dashboard.

Real example: Businesses like Abi Q Muebles use Reach Tools to close complete sales — from inquiry to payment — without customers needing to call or visit a physical store.

“Your customers are already asking on WhatsApp. With Reach Tools, every message can become a sale.”

Reach Tools enables banks, cooperatives, and financial institutions in Latin America to automate inquiries, manage payments, and provide 24/7 support via WhatsApp with the security standards required in the financial sector.

What can you do with Reach Tools?

• Automatically respond to questions about balances, loans, and credit cards.
• Manage payments and transfers within secure chat flows.
• Onboard new customers with automated forms and verification.
• Connect to banking systems and ERPs via API.
• Measure service adoption and response times.

“Your bank already has customers on WhatsApp. Reach Tools turns those messages into full financial services.”

With Reach Tools, jewelers can showcase catalogs, handle custom requests, and receive payments — all within a WhatsApp conversation.

What can you do with Reach Tools?

• Share photos and product details in real time.
• Automate responses about pricing and delivery times.
• Collect deposits via one-click payment links.
• Track best-performing products.

“Your customers are looking for something special. Reach Tools helps them find and buy it without leaving the chat.”

Reach Tools allows salons and spas in Latin America to automate booking, reminders, and payments directly from WhatsApp.

What can you do with Reach Tools?

• Automate booking and cancellations.
• Answer service and pricing questions.
• Collect deposits instantly.
• Track demand and returning customers.

“Your clients want to book anytime. With Reach Tools, they can do it in seconds.”

Reach Tools helps centralize communication with shoppers, stores, and visitors through a single WhatsApp channel.

What can you do with Reach Tools?

• Automatically answer questions about schedules and promotions.
• Connect customers with specific stores.
• Track engagement per campaign.
• Measure digital-to-physical traffic impact.

“Your mall already has digital traffic. Reach Tools turns it into real visits.”

Reach Tools enables liquor stores and distributors in Latin America to manage orders, coordinate deliveries, and collect payments directly through WhatsApp.

What can you do with Reach Tools?

• Share updated product catalogs.
• Automate delivery order management.
• Collect payments instantly.
• Track sales and customer loyalty.

“Ordering should be as easy as sending a message.”

Reach Tools allows insurance brokers and companies in Latin America to automate quotes, collect customer data, and process payments.

What can you do with Reach Tools?

• Generate automated quotes.
• Enable policy purchase and renewals.
• Connect to CRM systems.
• Track lead conversion time.

“Insurance should be as easy as a chat.”

Reach Tools enables restaurants and delivery services to manage orders, answer menu questions, and collect payments directly through WhatsApp — without requiring customers to download additional apps.

What can you do with Reach Tools?

• Receive and process delivery or pickup orders directly in WhatsApp.
• Automatically respond to questions about menu items, ingredients, and promotions.
• Collect payments via payment links before delivery.
• Connect with POS systems so orders go directly to the kitchen.
• Track average delivery times and sales performance by period.

“Your customers are already asking on WhatsApp what’s on special. With Reach Tools, they can place their order in the same message.”

With Reach Tools, logistics and courier companies can automate shipment tracking, answer customer questions, and manage payments — without customers needing to call a contact center.

What can you do with Reach Tools?

• Send automatic shipment status updates via WhatsApp.
• Respond to common delivery and delay questions using bots.
• Manage delivery coordination and payments directly in chat.
• Connect with internal logistics systems via API.
• Track delivery times and customer satisfaction in real time.

“Your customers want to know where their package is. Reach Tools notifies them automatically and resolves any questions instantly.”

Reach Tools enables promoters, cinemas, and event organizers to sell tickets, answer questions, and manage access directly through a WhatsApp chat.

What can you do with Reach Tools?

• Sell tickets for events and concerts without customers leaving the chat.
• Automatically respond to questions about dates, venues, and restrictions.
• Process seat upgrades and add-ons via payment link.
• Track ticket sales by channel and optimize campaigns.

“Your fans are ready to go. Reach Tools makes buying their ticket part of the excitement.”

With Reach Tools, vehicle armoring companies can automate inquiries, schedule inspections, and collect deposits — with the confidentiality and security this industry requires.

What can you do with Reach Tools?

• Automatically respond to inquiries about protection levels, timelines, and certifications.
• Schedule inspections and consultations with specialized advisors directly from chat.
• Collect secure multi-currency deposits via payment links.
• Automatically register clients and vehicles in your CRM.
• Track how many leads convert into contracts and how long it takes.

“Your clients value security and discretion. Reach Tools allows them to request a quote and schedule safely — without exposing their information.”

Reach Tools enables real estate agencies and independent agents across Latin America to handle inquiries, schedule property visits, and reserve listings directly through WhatsApp — without losing a single lead.

What can you do with Reach Tools?

• Automatically respond to inquiries about available properties, pricing, and locations.
• Schedule in-person or virtual visits in real time with advisors.
• Collect reservation deposits and earnest payments via multi-currency payment links.
• Store complete client history in your CRM for personalized follow-up.
• Track how many leads move to closing and how long each stage takes.

“Your clients are already searching for properties online. Reach Tools turns every inquiry into a scheduled visit — and every visit into a sale.”

With Reach Tools, law firms and notaries can automate common inquiries, schedule appointments, and collect payments with full security and confidentiality in every conversation.

What can you do with Reach Tools?

• Automatically respond to frequently asked questions about procedures, timelines, and fees.
• Schedule legal consultations using bots or live assistance, even outside business hours.
• Collect consultation fees, retainers, and service payments via secure payment links.
• Register and track each case in your CRM with complete history.
• Monitor response times and client satisfaction by service type.

“Your clients are already seeking legal guidance on WhatsApp. Reach Tools helps you serve them professionally and collect payments without friction.”

Reach Tools helps independent professionals and service firms automate communication, schedule meetings, and collect payments — without wasting time on repetitive messages.

What can you do with Reach Tools?

• Automatically respond to inquiries about services, pricing, and availability.
• Schedule sessions or meetings directly from WhatsApp.
• Collect payments for sessions or service packages via instant payment links.
• Connect with your CRM for follow-up and contract renewals.
• Track how many leads convert into clients and how much revenue each channel generates.

“Your clients are looking for guidance. Reach Tools makes it easy for them to find you, book you, and pay you.”

With Reach Tools, dental clinics can respond to inquiries, schedule and remind appointments, and collect payments — without overwhelming the receptionist with repetitive messages.

What can you do with Reach Tools?

• Automatically answer questions about treatments, pricing, and availability.
• Send automatic appointment reminders and confirmations.
• Collect payments for consultations and treatments via multi-currency payment links.
• Connect with clinical software to update patient records.
• Track cancellation rates, wait times, and schedule productivity.

“Your patients expect fast answers. Reach Tools helps them book and pay without waiting on hold.”

Reach Tools enables gyms, studios, and personal trainers across Latin America to enroll members, manage classes, and collect payments — without requiring a separate app.

What can you do with Reach Tools?

• Automatically respond to questions about plans, schedules, and availability.
• Manage class registrations and bookings directly in chat.
• Collect membership and session payments via instant payment links.
• Send renewal reminders and motivational messages to active members.
• Track renewals, churn rates, and most popular classes.

“Your future members are already messaging you on WhatsApp. With Reach Tools, they can sign up and pay in the same conversation.”

With Reach Tools, travel agencies and tour operators can advise customers, manage reservations, and collect payments directly within a WhatsApp conversation.

What can you do with Reach Tools?

• Respond to inquiries about destinations, packages, and availability in real time.
• Facilitate flight, hotel, and tour bookings directly from chat.
• Collect full package payments via multi-currency payment links.
• Automatically send itineraries and travel information.
• Track how many bookings close per channel and which generates the most revenue.

“Your clients dream of traveling. Reach Tools makes booking their trip part of the excitement.”

Reach Tools enables veterinary clinics and pet shops across Latin America to answer inquiries, schedule appointments, send vaccine reminders, and sell products — all through WhatsApp.

What can you do with Reach Tools?

• Respond to questions about services, products, and pricing using bots or live assistance.
• Automate reminders for vaccinations, deworming, and follow-up visits.
• Collect payments for appointments and products via instant payment links.
• Share promotions and product updates through WhatsApp and Instagram.
• Track appointment bookings, sales by channel, and most popular products.

“Pet owners want the best for their companions. Reach Tools makes it easy to find, book, and purchase what they need.”