The restaurant centralized over 143,000 conversations into a single inbox, reduced its average response time from 10 to 3 minutes, and significantly improved customer satisfaction.
With Reach, the team consolidated all its communication channels into a single platform, eliminating information loss and improving operational efficiency.
By centralizing WhatsApp, Facebook, and Instagram into a single platform, Molvu was able to reduce response times, improve customer satisfaction, and operate more efficiently.
De la nada, el clima se siente diferente. Hay algo en el ambiente que señala otro momento de cambio. Al igual que la despedida inmediata del verano, las ideas empiezan a despertar en mi cabeza. Es hora de empezar un nuevo proyecto.
Sophos has long been a cultural hub in Guatemala, offering more than just books—it’s a place where passionate readers gather, cultural events take place, and a cozy café serves as a community cornerstone
Recognizing the changing dynamics of e-commerce and consumer preferences, Unispice sought to innovate beyond traditional online shopping. They partnered with Reach to harness the power of conversational commerce through WhatsApp
Mitur Guatemala, through its Hoteles de Guate platform, has significantly transformed its booking and payment processes with the implementation of the Reach platform. This innovative tool has streamlined the ability to efficiently serve international clients