Conversational Commerce Platform for WhatsApp
Reach Tools is the conversational commerce platform for businesses across Latin America. One single plan with everything you need to sell, support customers, and collect payments directly through WhatsApp, Instagram, Facebook, and TikTok.
Plan REACH
Designed to grow with you
- + AI Agent Implementation Fee $250
One-time payment · Includes setup, testing and go-live.
What’s Included?
- Automation & Artificial Intelligence
Create automated bots to answer frequently asked questions, qualify leads, and assign conversations to agents in real time. Ideal if you receive many messages and need fast response times without losing sales.
- Campaigns & Follow-Up
Send bulk WhatsApp messages and automatically follow up with interested customers. Useful for promotions, reminders, abandoned cart recovery, and seasonal campaigns.
- Omnichannel Communication
Respond from a single dashboard to messages from WhatsApp, Instagram, and Facebook. Maintain full history, context, and traceability so your team doesn’t lose information across channels.
- Appointment & CRM Integration
Integrate forms, calendars, or CRMs to schedule appointments and automatically capture customer data. Ideal for consultative sales, clinics, services, or advisory businesses.
- Integrations
Connect with Shopify, WooCommerce, or other platforms to synchronize inventory, orders, and product catalogs. API integration is also available if you have an internal system.
- Security & Authentication
Role-based access control, activity logs, and authentication to protect conversations, data, and operations. Recommended for companies with compliance requirements.
- Conversational Commerce
Share your product catalog in real time within the chat and allow customers to purchase without leaving WhatsApp. Perfect for fast sales, physical products, and large catalogs.
- Integrated Payments
Send a payment link so customers can pay instantly. Supports local payment methods depending on the country. Reduces friction and increases conversion rates.
Add-Ons
- WhatsApp Business API Number $50
Includes a number with access to the WhatsApp Business API to operate automation at scale. Recommended if you need approved templates, high message volume, and a stable connection.
- WhatsApp Coexistence Number $30
Allows you to use your current number and enable coexistence (subject to availability). Ideal if you don’t want to change numbers but still want automation and full traceability.
- Social Channel (Facebook, Instagram, TikTok, WebChat, Telegram) $25
Add an additional channel such as Instagram or Facebook to manage everything from the same dashboard. Useful if you receive inquiries across multiple channels and want to unify customer support.
- Additional Users $15
Add users to your team with controlled access. Ideal for businesses with multiple agents or locations.
- Additional Payment Methods (Credit Card, Bank Transfer, Cash) $20
Enable additional payment methods based on your country or operation. Useful if you want to offer more payment options and increase conversion rates.
- Custom Development (per hour) $50
Development hours or custom adjustments. Recommended if you need specific integrations, advanced automations, or custom features beyond the standard setup.
- MCP Custom (AI Agent) (per hour) $75
We create a custom intelligent agent tailored to your business needs and use case, ready to integrate into your communication flows and optimize every customer interaction.
- WhatsApp Business API Templates (100 sends) $8
WhatsApp Business API Templates are pre-approved messages that allow you to proactively initiate conversations with your customers, ensuring deliverability and compliance within WhatsApp.
- AI Assistant (100 conversations) $8
Package of AI-powered conversations for automated flows. Ideal for customer support automation, lead qualification, and frequently asked questions.