Conversational Commerce Platform for WhatsApp

Reach Tools is the conversational commerce platform for businesses in Latin America. One single plan with everything you need to sell, serve and get paid directly from WhatsApp, Instagram, Facebook and TikTok.

STEP 01

Implementation fee

Choose the tier that fits the scope of your project. It is a one-time payment.

TIER A

$200

  • Level 1 AI Agent (FAQ)
  • WooCommerce and Shopify
  • Active payment gateway
  • Round Robin assignment

TIER B

$500

  • AI Agent (Pre-qualifies)
  • Odoo, WIX, Ecwid, Meta Catalog
  • Assignment methods
  • Landing Page
  • Chatbot

TIER C

$800

  • AI Agent (Connections)
  • Custom integration and catalog
  • Chatbot (Connections)
  • Templates API
  • Multi-currency

STEP 02

Monthly fee

The Reach license includes everything on the left. Add-ons are added based on your company’s specific needs.

Reach.tools License

$149/month
  • Automation & Artificial Intelligence
    Create automated bots to answer frequently asked questions, qualify leads, and assign conversations to agents in real time. Ideal if you receive many messages and need fast response times without losing sales.
  • Campaigns & Follow-Up
    Send bulk WhatsApp messages and automatically follow up with interested customers. Useful for promotions, reminders, abandoned cart recovery, and seasonal campaigns.
  • Omnichannel Communication
    Respond from a single dashboard to messages from WhatsApp, Instagram, and Facebook. Maintain full history, context, and traceability so your team doesn’t lose information across channels.
  • Appointment & CRM Integration
    Integrate forms, calendars, or CRMs to schedule appointments and automatically capture customer data. Ideal for consultative sales, clinics, services, or advisory businesses.
  • Integrations
    Connect with Shopify, WooCommerce, or other platforms to synchronize inventory, orders, and product catalogs. API integration is also available if you have an internal system.
  • Security & Authentication
    Role-based access control, activity logs, and authentication to protect conversations, data, and operations. Recommended for companies with compliance requirements.
  • Conversational Commerce
    Share your product catalog in real time within the chat and allow customers to purchase without leaving WhatsApp. Perfect for fast sales, physical products, and large catalogs.
  • Integrated Payments
    Send a payment link so customers can pay instantly. Supports local payment methods depending on the country. Reduces friction and increases conversion rates.

Add-Ons

Add-on
Unit Price
  • WhatsApp Business API Number $50
    Includes a number with access to the WhatsApp Business API to operate automation at scale. Recommended if you need approved templates, high message volume, and a stable connection.
  • WhatsApp Coexistence Number $30
    Allows you to use your current number and enable coexistence (subject to availability). Ideal if you don’t want to change numbers but still want automation and full traceability.
  • Social Channel (Facebook, Instagram, TikTok, WebChat, Telegram) $25
    Add an additional channel such as Instagram or Facebook to manage everything from the same dashboard. Useful if you receive inquiries across multiple channels and want to unify customer support.
  • Users  $15
    Add users to your team with controlled access. Ideal for businesses with multiple agents or locations.
  • Payment Methods (Credit Card, Bank Transfers, Cash)$20
    Enable additional payment methods based on your country or operation. Useful if you want to offer more payment options and increase conversion rates.
  • WhatsApp API credit pack $24
    Extra credits to send WhatsApp API messages and campaigns once your plan’s credits run out. Ideal for peak seasons, product launches, or bulk sends.
  • Chatbot / AI credit pack  $24
    Additional credits to keep your chatbot and AI responding without interruptions. Ideal if your automated conversation volume grows beyond what your plan includes.
  • Basic landing page $15
    Meta requires your business to have a website for verification and to activate the WhatsApp Business API. If you don’t have one yet, we’ll build a basic page with everything you need to meet that requirement.

Pricing FAQs

Implementation is a one-time fee based on the project scope: Tier A: $200, Tier B: $500, or Tier C: $800.

Tier A ($200) includes basic setup. Tier B ($500) adds additional features and integrations. Tier C ($800) is designed for more advanced implementations, including connections, custom integrations, and multi-currency.

No. The implementation fee is a one-time payment. After that, you pay the monthly Reach license and, when applicable, any additional add-ons.

The Reach license costs $149 per month and includes automation and artificial intelligence, campaigns and tracking, omnichannel communication, integration API access, security and authentication, conversational commerce, and integrated payments.

The WhatsApp Business API add-on costs $50 per month per number.

The WhatsApp Coexistence add-on costs $30 per month per number.

The license does not include a landing page. A basic landing page can be added for $15 per month.

Implementation is a one-time payment to set up Reach. The license is the monthly payment to use the platform. Add-ons are additional features or resources that can be added based on your business needs.